Refund Policy

BugClip is a subscription service. Paid plans are sold and processed by Paddle as the merchant of record, so refunds are issued through Paddle but under the policy below.

14-day money-back guarantee

If you're not satisfied with a new subscription, contact us within 14 days of the initial purchase and we'll refund it in full. There's no need to justify the request.

Renewals

• Subscriptions renew automatically at the start of each billing period.
• You can cancel any time from your Billing page. Cancellation stops the next renewal; your plan stays active until the end of the period you've already paid for.
• Renewal charges are generally non-refundable, and we don't pro-rate partial periods. If a renewal charged unexpectedly — for example, you meant to cancel — contact us within 14 days and we'll look at it in good faith.

How to request a refund

Email support@bugclip.dev from the address on your account, with the receipt or invoice number from Paddle. Approved refunds are returned to your original payment method by Paddle; how quickly it appears depends on your bank or card provider.

Exceptions

We may decline a refund where there's evidence of abuse — for example, repeated subscribe-and-refund cycles, or use that violates our Terms of Service. Nothing in this policy limits any statutory refund or cancellation right you have under the law that applies to you.

Contact

Anything about a charge or refund? Email support@bugclip.dev and we'll help.